Experience
SELF-EMPLOYED –November 2022 till Date;
April 2017 till September 2018.
Visiting Faculty for KAFQA to deliver sessions on Public Speaking and Speech & Drama.
Content Writing for Oogway Consulting for MBA Curriculum.
Life advisor for Kotak Life.
Independent Distributor and Wellness Coach with Herbalife
Freelance Recruiter.
Certified Career Mentor with Dheya (April 2017 till date)
Business Head for Ivangel Sales and Services Pvt ltd (April 2017 till September 2018)
AMPA Orthodontics Pvt. Ltd. (toothsi / skinnsi)
Senior Manager - People Experience: November 2021 – October 2022
India’s leading clinical beauty platform which is backed by experts & driven by technology, where their brands toothsi & skinnsi are revolutionizing the way Indians get smile makeovers & the skin they’ve always wanted.
Leading the People Experience team
Employee life cycle & exit Management
HR operations
Employee Onboarding,
Vendor management (HR),
Employee background verification,
Attendance & leave management,
Database Management & MIS
Systems migration from Grey T to Darwin Box
Chemmanur International Holidays & Resorts Pvt Ltd
Senior Corporate Manager – HR: September 2018 – August 2021
The Hospitality & Leisure Division of the Chemmanur International Group offers ‘Holidays for All’, providing luxurious, customized holidays at affordable rates.
HR Relationship Manger for Mumbai Corporate Office
Payroll Management
Attendance automation through Biometrics for Resorts & Branches PAN India
Implementation of HR systems (CHERIS)
Policy Creation, Budgeting and Reporting
Statutory Compliance
Recruitment
Mahindra Holidays & Resorts India Ltd
Senior Manager – Corporate HR: May 2012 till April 2017
An award-winning, flexible vacation ownership company, which provides great value and a lifetime of experiences. It is a part of the Leisure and Hospitality sector of the Mahindra Group.
HR Relationship Manger for Mumbai Corporate Office
Onboarding process for Mumbai Corporate Office
Database Management, Preparation of MIS & reports
Use HR Analytics to create Decision Support System
Managing the Employee Engagement Survey – Mcares, conducted by Mahindra group
Managing the Appraisal process of Onroll & Offroll employee
SAP Maintenance, Closely Work with the SAP team for implementation & Utilization of SAP HRMS.
Attendance automation for Resorts & Branches PAN India
Achievements:Instrumental in the Implementation of Online attendance (Biometric attendance), Helped Increase the survey participation and score.
Kotak Mahindra Bank Ltd
Senior Manager – HR operations: September 2007 to October 2011
Established in 1985, the Kotak Mahindra Group is one of India’s leading financial services conglomerates. The first non-banking financial company, to convert to a bank in the Indian banking history.
Maintenance of various HR systems - Oracle HRMS, eATS (online attendance), KRISP (HRMS for Outsource employees), SMILE (Training Module) Talent Pool (Online recruitment tool).
Database Management & Preparation of reports for MIS.
Vendor Management.
Set up the Background verification process.
Conduct Refreshers for HRMS & eATS users.
Coordination for Compliance & audit.
Achievements:Implementation of Online attendance which helped to reduce the loss of funds due to unidentified attrition. Instrumental in the implementation & streamlining of HR helpdesk, Onboarding process (day one joining & documentation) & vendor management.
Citigroup Global Services CGSL (formerly e-Serve International Ltd)
Executive HR Analytics: February 2005 to September 2007
India-based captive business processing outsourcing (BPO) arm of Citi was acquired by TCS in 2008, the largest provider of BPO services within the Banking and Financial Services sector.
Generation & preparation of various reports for CGSL HR as per the SLA, DMAIC .
Preparing Presentations related to various reports (Management, Attrition, Recruitment, etc.).
Analyzing the various reports prepared for Trends, forecast. e.g. trigger level report which analyzes the attrition trends for the company.
Achievements:Streamlined MIS reports, & implemented a dashboard to track attrition.
Zenta Technologies (Accenture)
Report Analyst: April 2002 to February 2005
A world-class knowledge process outsourcing (KPO) and business process outsourcing (BPO) Company. Offering a full range of back-office, voice, and on-site support solutions.
Generation & preparation of various reports for Zenta & their Client (NCO Financial system) as per the SLA, Collection & Finance.
Preparing Presentations related to various reports (Management, Bonus Pay & Performance).
Tracking daily MTD requirements (Login hours, agent headcount), and maintaining the payroll.
Analyzing the various reports received from clients for spin rates, batch summary & forecast.
Telemarketing and Telesales for clients like Member Works, Compu Credit, Chase & AT&T Wireless Services.
Achievements:Implemented & Streamlined MIS reports, and won the Six Sigma award for creating a template for calculating performance.
Oxford University Press
Sales Representative: July 2001 to April 2002
Oxford University Press is a department of the University of Oxford. It furthers the University's objective of excellence in research, scholarship, and education by publishing worldwide.
Marketing in colleges & institutes.
Meet up with professors to market the books published by the company.
Corporate marketing in organizations like Novartis, Aventis, and others.
Achievements: The youngest sales representative in the company to bag a business deal worth 4 Lakhs from Novartis.
Macmillan India Ltd
Sales officer: November 2000 to June 2001
Macmillan is a media company that publishes a wide range of books, magazines, and digital products for the consumer and education markets.
o Marketing in colleges & institutes.
o Meeting Teachers & Professors to market the books published by the company.
Preparing Reports & Market research for Sales & collection from various Booksellers associated with the company.
Education
IIM, Calcutta - 2014
Executive Program - Managing Business Decisions
ICFAI University - 2014
MBA - HR
ICFAI University - 2012
Advanced Diploma - Business Management
ICFAI University - 2006
Diploma - Business Management
Mumbai University - 1999
Bachelor's Degree - Bachelor of Commerce
EXTRACURRICULAR
Visiting Faculty for KAFQA to deliver a session on Public Speaking and Speech & Drama
Visiting Faculty with TISS (Tata Institute of Social Science)
CUEMATH Teacher Expert for Mathematics.
LICENSES & CERTIFICATIONS
Certified Master Trainer (Indian Academy of Training and Development)
Certified career counselor (Dheya)
SOFTWARE PROFICIENCY
MS Office (Excel, Word, PowerPoint)
SAP, Adrenaline, Oracle, PeopleSoft
Google Data Studio
Power BI
Tableau
Skills
Problem-Solving
Project Management
Result Oriented
Adaptability to new trends
Strategic
Team Management
Expertise
Employee Life Cycle Management
HR Operations
Performance Management
HR Analytics
HR Payroll
Employee Engagement
Management Information System
HR Generalist
HR Process Automation & Business Planning
HR Compliance
Career Mentor