Experience
AMPA Orthodontics Pvt. Ltd. (toothsi / skinnsi)
India’s leading clinical beauty platform which is backed by experts & driven by technology, where their brands toothsi & skinnsi are revolutionizing the way Indians get smile makeovers & the skin they’ve always wanted..
November 2021 – till date
Senior Manager - People Experience
· Leading the People Experience team
· HR operations
· Employee Onboarding,
· Vendor management (HR),
· Employee background verification,
· Attendance & leave management,
· Employee life cycle & exit Management
· Database Management & MIS
· Systems migration from Grey T to Darwin Box
Chemmanur International Holidays & Resorts Pvt Ltd
The Hospitality & Leisure Division of the Chemmanur International Group offers ‘Holidays for All’, providing luxurious, customized holidays at affordable rates.
September 2018 till August 2021
Senior Corporate Manager – HR
· HR Relationship Manger for Mumbai Corporate Office
· Payroll Management for PAN India employee
· Policy Formulation
· Attendance automation thru Biometrics for PAN India employees
· Implementation of HR systems (CHERIS)
· Policy Creation, Budgeting and Reporting
· Statutory Compliance
· Recruitment
Ivangel Sales and Services Pvt Ltd / Herbalife / Dheya
April 2017 till September 2018
Self Employed
Independent Distributor and Wellness Coach with Herbalife:
· The purpose is to help people attain good health by understanding their health goals and guide them through continuous coaching.
· Educate them on the various nutrition products available with Herbalife which will help them attain these goals.
· Assist and plan a diet program to achieve desired results whether it is weight gain, weight loss or just to maintain a healthy lifestyle for healthy aging.
A Certified Career Mentor with Dheya,
· Enable students to unleash their true potential and help them to map and build a suitable career plan.
· Responsible for conducting career guidance and career planning sessions based on the Psychometric Assessment report through different modes of delivery such as telephonic, video calling or one-to-one, whichever is applicable.
Business Head for Ivangel Sales and services Pvt Ltd
· Research & identify new Clients for Business Expansion
Mahindra Holidays & Resorts India Ltd
An award-winning, flexible vacation ownership company, which provides great value and a lifetime of experiences. It is a part of the Leisure and Hospitality sector of the Mahindra Group.
May 2012 till April 2017
Senior Manager – Corporate HR
· HR Relationship Manager for Mumbai Corporate Office
· Onboarding process for Mumbai Corporate Office
· Database Management, Preparation of MIS & reports
· Use HR Analytics to create a Decision Support System
· Managing the Employee Engagement Survey – MCARES, conducted by Mahindra group
· Managing the Appraisal process of On-roll & Off-roll employee
· SAP Maintenance, Closely Work with SAP team for implementation & Utilization of SAP HRMS.
· Attendance automation for Resorts & Branches PAN India
ACHIEVEMENTS:
Instrumental in Implementation of Online attendance (Biometric attendance), Helped to Increase the survey participation and score.
Kotak Mahindra Bank Ltd
Established in 1985, the Kotak Mahindra Group is one of India’s leading financial services conglomerates. The first non-banking financial company, to convert to a bank in the Indian banking history.
September 2007 to October 2011
Senior Manager – HR operations
· Maintenance of various HR systems - Oracle HRMS, eATS (online attendance), KRISP (HRMS for Outsource employees), SMILE (Training Module) Talent Pool (Online recruitment tool).
· Database Management & Preparation of reports for MIS.
· Vendor Management.
· Set up the Background verification process.
· Conduct Refreshers for HRMS & eATS users.
· Coordination for Compliance & audit.
ACHIEVEMENTS:
Implementation of Online attendance which helped to reduce the loss of funds due to unidentified attrition. Instrumental in the implementation & streamlining of HR helpdesk, Onboarding process (day one joining & documentation) & vendor management
Citigroup Global Services CGSL (formerly e-Serve International Ltd)
India-based captive business processing outsourcing (BPO) arm of Citi acquired by TCS in 2008, the largest providers of BPO services within the Banking and Financial Services sector.
February 2005 to September 2007
Executive HR Analytics
· Generation & preparation of various reports for CGSL HR as per the SLA, DMAIC etc.
· Preparing Presentations related to various reports (Management, Attrition, Recruitment, etc.).
· Analysing the various reports prepared for Trends, forecast, trigger level report which highlights the attrition trends for the company
ACHIEVEMENTS:
Streamlined MIS reports, & implemented dashboard to track attrition.
Zenta Technologies
A world-class knowledge process outsourcing (KPO) and business process outsourcing (BPO) Company. Offering a full range of back-office, voice, and on-site support solutions.
April 2002 to February 2005
Report Analyst
· Generation & preparation of various reports for Zenta & their Client (NCO Financial system) as per the SLA, Collection & Finance.
· Preparing Presentations related to various reports (Management, Bonus Pay & Performance).
· Tracking daily MTD requirement (Login hours, agent headcount), maintaining the payroll.
· Analysing the various reports received from a client for spin rates, batch summary & forecast.
· Telemarketing and Telesales for clients like Member works, Compu Credit, Chase & AT&T Wireless Services.
ACHIEVEMENTS:
Implemented & Streamlined MIS reports, won award for creating a template for calculation of performance.
Oxford University Press
Oxford University Press is a department of the University of Oxford. It furthers the University's objective of excellence in research, scholarship, and education by publishing worldwide.
July 2001 to April 2002
Sales Representative
· Marketing in colleges & institutes.
· Meet up professors for marketing the books published by the company.
· Corporate marketing in organizations like Novartis, Aventis, and others.
ACHIEVEMENTS:
Procured a single business deal worth 4 Lakhs from Novartis.
Macmillan India Ltd
Macmillan is a media company that publishes a wide range of books, magazines, and digital products for the consumer and education markets.
November 2000 to June 2001
Sales Officer
· Marketing in colleges & institutes.
· Meeting Teachers & Professors for marketing the books published by the company.
Preparing Reports & Market research for Sales & collection from various Booksellers associated with the company.
Education
IIM, Calcutta - 2014
Executive Program - Managing Business Decisions
ICFAI University - 2014
MBA - HR
ICFAI University - 2012
Advanced Diploma - Business Management
ICFAI University - 2006
Diploma - Business Management
Mumbai University - 1999
Bachelor's Degree - Bachelor of Commerce
Skills
Problem-Solving
Project Management
Result Oriented
Adaptability to new trends
Strategic
Team Management
Expertise
Employee Life cycle Management
HR Operations
Performance Management
HR Analytics
HR Payroll
Employee Engagement
MIS
HR Generalist
HR Process Automation
Business Planning
HR Compliance
Career Mentor