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Experience

SELF-EMPLOYED –November 2022 till Date;

April 2017 till September 2018.

  • Visiting Faculty for KAFQA to deliver sessions on Public Speaking and Speech & Drama.

  • Content Writing for Oogway Consulting for MBA Curriculum.

  • Life advisor for Kotak Life.

  • Independent Distributor and Wellness Coach with Herbalife

  • Freelance Recruiter.

  • Certified Career Mentor with Dheya (April 2017 till date)

  • Business Head for Ivangel Sales and Services Pvt ltd (April 2017 till September 2018)


AMPA Orthodontics Pvt. Ltd. (toothsi / skinnsi)

Senior Manager - People Experience: November 2021 – October 2022

India’s leading clinical beauty platform which is backed by experts & driven by technology, where their brands toothsi & skinnsi are revolutionizing the way Indians get smile makeovers & the skin they’ve always wanted.

  • Leading the People Experience team

  • Employee life cycle & exit Management

  • HR operations

  • Employee Onboarding,

  • Vendor management (HR),

  • Employee background verification,

  • Attendance & leave management,

  • Database Management & MIS

  • Systems migration from Grey T to Darwin Box


Chemmanur International Holidays & Resorts Pvt Ltd

Senior Corporate Manager – HR: September 2018 – August 2021

The Hospitality & Leisure Division of the Chemmanur International Group offers ‘Holidays for All’, providing luxurious, customized holidays at affordable rates.

  • HR Relationship Manger for Mumbai Corporate Office

  • Payroll Management

  • Attendance automation through Biometrics for Resorts & Branches PAN India

  • Implementation of HR systems (CHERIS)

  • Policy Creation, Budgeting and Reporting

  • Statutory Compliance

  • Recruitment


Mahindra Holidays & Resorts India Ltd

Senior Manager – Corporate HR: May 2012 till April 2017

An award-winning, flexible vacation ownership company, which provides great value and a lifetime of experiences. It is a part of the Leisure and Hospitality sector of the Mahindra Group.

  • HR Relationship Manger for Mumbai Corporate Office

  • Onboarding process for Mumbai Corporate Office

  • Database Management, Preparation of MIS & reports

  • Use HR Analytics to create Decision Support System

  • Managing the Employee Engagement Survey – Mcares, conducted by Mahindra group

  • Managing the Appraisal process of Onroll & Offroll employee

  • SAP Maintenance, Closely Work with the SAP team for implementation & Utilization of SAP HRMS.

  • Attendance automation for Resorts & Branches PAN India

Achievements:Instrumental in the Implementation of Online attendance (Biometric attendance), Helped Increase the survey participation and score.


Kotak Mahindra Bank Ltd

Senior Manager – HR operations: September 2007 to October 2011

Established in 1985, the Kotak Mahindra Group is one of India’s leading financial services conglomerates. The first non-banking financial company, to convert to a bank in the Indian banking history.

  • Maintenance of various HR systems - Oracle HRMS, eATS (online attendance), KRISP (HRMS for Outsource employees), SMILE (Training Module) Talent Pool (Online recruitment tool).

  • Database Management & Preparation of reports for MIS.

  • Vendor Management.

  • Set up the Background verification process.

  • Conduct Refreshers for HRMS & eATS users.

  • Coordination  for Compliance & audit.

Achievements:Implementation of Online attendance which helped to reduce the loss of funds due to unidentified attrition. Instrumental in the implementation & streamlining of HR helpdesk, Onboarding process (day one joining & documentation) & vendor management.


Citigroup Global Services CGSL (formerly e-Serve International Ltd)

Executive HR Analytics: February 2005 to September 2007

India-based captive business processing outsourcing (BPO) arm of Citi was acquired by TCS in 2008, the largest provider of BPO services within the Banking and Financial Services sector.

  • Generation & preparation of various reports for CGSL HR as per the SLA, DMAIC .

  • Preparing Presentations related to various reports (Management, Attrition, Recruitment, etc.).

  • Analyzing  the various reports prepared for Trends, forecast. e.g. trigger level report which analyzes the attrition trends for the company.

Achievements:Streamlined MIS reports, & implemented a dashboard to track attrition.


Zenta Technologies (Accenture)

Report Analyst: April 2002 to February 2005

A world-class knowledge process outsourcing (KPO) and business process outsourcing (BPO) Company. Offering a full range of back-office, voice, and on-site support solutions.

  • Generation & preparation of various reports for Zenta & their Client (NCO Financial system) as per the SLA, Collection & Finance.

  • Preparing Presentations related to various reports (Management, Bonus Pay &      Performance).

  • Tracking daily MTD requirements (Login hours, agent headcount), and maintaining the      payroll.

  • Analyzing the various reports received from clients for spin rates, batch summary & forecast.

  • Telemarketing and Telesales for clients like Member Works, Compu Credit, Chase & AT&T Wireless Services.

Achievements:Implemented & Streamlined MIS reports, and won the Six Sigma award for creating a template for calculating performance.


Oxford University Press

Sales Representative: July 2001 to April 2002

Oxford University Press is a department of the University of Oxford. It furthers the University's objective of excellence in research, scholarship, and education by publishing worldwide.

  • Marketing in colleges & institutes.

  • Meet up with professors to market the books published by the company.

  • Corporate marketing in organizations like Novartis, Aventis, and others.

Achievements: The youngest sales representative in the company to bag a business deal worth 4 Lakhs from Novartis.


Macmillan India Ltd

Sales officer: November 2000 to June 2001

Macmillan is a media company that publishes a wide range of books, magazines, and digital products for the consumer and education markets.

o Marketing in colleges & institutes.

o Meeting Teachers & Professors to market the books published by the company.

Preparing Reports & Market research for Sales & collection from various Booksellers associated with the company.

Education

IIM, Calcutta - 2014

Executive Program - Managing Business Decisions

 

ICFAI University - 2014

MBA - HR

 

ICFAI University - 2012

Advanced Diploma - Business Management

 

ICFAI University - 2006

Diploma - Business Management

 

Mumbai University - 1999

Bachelor's Degree - Bachelor of Commerce


EXTRACURRICULAR

Visiting Faculty for KAFQA to deliver a session on Public Speaking and Speech & Drama

Visiting Faculty with TISS (Tata Institute of Social Science)

CUEMATH Teacher Expert for Mathematics.


LICENSES & CERTIFICATIONS

Certified Master Trainer (Indian Academy of Training and Development)

Certified career counselor (Dheya)


SOFTWARE PROFICIENCY

MS Office (Excel, Word, PowerPoint)

SAP,  Adrenaline, Oracle, PeopleSoft

Google Data Studio

Power BI

Tableau

Skills

Problem-Solving

Project Management

Result Oriented

Adaptability to new trends

Strategic

Team Management

Expertise

Employee Life Cycle Management

HR Operations

Performance Management

HR Analytics

HR Payroll

Employee Engagement

Management Information System

HR Generalist

HR Process Automation & Business Planning

HR Compliance

Career Mentor

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